Disclaimer and Risk Disclosure
Version 1.0
Effective Date: [Insert Date]
1. Purpose of This Disclaimer
This Disclaimer and Risk Disclosure explains the role and limitations of [Platform Name] (“Platform”) in relation to tours, activities, and travel experiences published by independent organizers through the Platform.
The Platform provides an online marketplace that connects travellers with independent tour organizers, guides, companies, and other experience providers.
The Platform does not organize, operate, supervise, control, or provide any tours or travel experiences.
2. The Platform Is an Intermediary Service
The Platform acts solely as a digital marketplace and communication channel between travellers and independent organizers.
The Platform’s role is limited to:
- providing technical infrastructure for publishing tour information;
- connecting travellers with organizers;
- facilitating booking requests and communication;
- providing marketplace features such as reviews and ratings.
The Platform is not a tour operator, travel agency, guide service, transportation provider, accommodation provider, insurance provider, or activity operator.
3. Independent Nature of Organizers
All tours and experiences available through the Platform are provided by independent third-party organizers.
The Platform does not employ, manage, supervise, or control organizers or their personnel.
Organizers are solely responsible for:
- planning and conducting their tours;
- participant safety;
- professional qualifications;
- licenses, permits, and legal compliance;
- equipment and preparation;
- insurance coverage;
- communication and agreements with travellers.
4. No Guarantee of Tour Quality or Safety
The Platform does not guarantee or certify:
- the quality of any tour;
- the accuracy of tour descriptions;
- the experience or qualifications of organizers;
- the safety of activities;
- the condition of equipment;
- compliance with local regulations;
- the availability or successful completion of any tour.
Any information published by organizers represents their own statements and responsibilities.
5. Adventure and Activity Risks
Many experiences published on the Platform may involve physical activity, outdoor environments, travel to remote locations, water activities, mountain activities, extreme weather conditions, or other potential risks.
Travellers acknowledge that participation in such activities may involve risks including, but not limited to:
- physical injury;
- illness;
- accidents;
- equipment failure;
- weather-related events;
- transportation incidents;
- unexpected changes in conditions.
Travellers are responsible for independently evaluating whether a particular experience is suitable for their physical condition, skills, experience, and personal circumstances.
6. Insurance Responsibility
The Platform does not provide insurance coverage for travellers or organizers.
Travellers are responsible for obtaining appropriate insurance before participating in activities where insurance may be recommended or required.
Organizers are responsible for maintaining any insurance required by applicable law or appropriate for their activities.
7. Health, Fitness, and Personal Responsibility
Travellers are responsible for determining whether they are physically and medically suitable for participation in a selected Tour.
Travellers should inform organizers about relevant limitations, health conditions, or requirements that may affect participation.
The Platform does not provide medical advice or evaluate the suitability of participants for specific activities.
8. Information Provided by Organizers
The Platform provides tools for organizers to publish information about their Tours.
Although the Platform may review information and request supporting documents, the Platform does not independently verify every statement, photograph, description, qualification, or claim made by organizers.
Travellers should communicate directly with organizers and make their own decisions before participating in any Tour.
9. No Liability for Agreements Between Users
Any agreement regarding participation in a Tour is made directly between the Traveller and the Organizer.
The Platform is not a party to such agreements and is not responsible for:
- failure to provide a Tour;
- changes to a Tour program;
- cancellations;
- refund disputes;
- injuries or damages;
- disputes between Travellers and Organizers.
10. Fraud Prevention and Platform Actions
The Platform may take reasonable measures to reduce fraud, misuse, and misleading activity.
Such measures may include:
- requesting verification information;
- reviewing complaints;
- restricting accounts;
- removing listings;
- suspending users.
However, the Platform cannot guarantee that all risks, fraudulent actions, or inappropriate behaviour will be detected or prevented.
11. Reviews and Ratings
Reviews and ratings are provided by users based on their own experiences and opinions.
The Platform may moderate reviews according to marketplace rules but does not guarantee that reviews represent complete, objective, or independent evaluations of any organizer or Tour.
12. Limitation of Liability
To the maximum extent permitted by applicable law, the Platform and its operators shall not be liable for any direct, indirect, incidental, consequential, or other damages arising from:
- participation in Tours;
- actions or omissions of organizers;
- injuries, accidents, or losses;
- changes or cancellation of Tours;
- incorrect information provided by users;
- communication or agreements between users.
13. User Responsibility
By using the Platform, users acknowledge that they are responsible for:
- choosing suitable Tours;
- reviewing available information;
- communicating with organizers;
- obtaining necessary insurance;
- following safety instructions;
- making informed decisions.
14. Reporting Problems
The Platform encourages users to report suspicious activity, inaccurate information, safety concerns, or violations of marketplace rules.
The Platform may investigate reported issues and take appropriate action where necessary.
15. Changes to This Disclaimer
The Platform may update this Disclaimer from time to time to reflect changes in services, operations, or legal requirements.
The updated version will be published on the Platform with a revised effective date.
16. Contact Information
If you have questions regarding this Disclaimer, please contact:
Alternatours.com
Email: info@alternatours.com
End of Disclaimer and Risk Disclosure